Senior Product Manager, Agent Identity Management

The role

You will own the product vision, roadmap, and commercialization for agent identity management. You will work with research, engineering, security, and design teams to build a scalable enterprise offering for authorized AI agents.

What you will do

• Own the product vision and roadmap for agent identity management
• Lead customer discovery with enterprises and ecosystem partners
• Define end-to-end experiences for agent registration, claims, and audit trails
• Partner with Research, Engineering, and Security to evaluate technical approaches
• Drive early-access programs, prototypes, and customer pilots
• Connect agent identity capabilities with deepfake detection and risk intelligence
• Shape integrations and ecosystem strategy across contact center platforms
• Partner with Product Marketing, Sales, and Customer Success on positioning and pricing
• Own measurable product and commercial outcomes

Required qualifications

• 5–7+ years of product management experience in B2B SaaS, platform, cybersecurity, or related technical products
• Demonstrated record of shipping and growing customer-facing products
• Ability to lead customer discovery, define MVPs, and drive cross-functional delivery
• Technical fluency with APIs, distributed or real-time systems, authentication and authorization concepts, integration architecture, and security/privacy trade-offs
• Ability to reason about reliability, latency, and operating costs
• Experience using product data and customer feedback to diagnose issues and influence stakeholders

Nice to have

• Experience in identity and access management (IAM/CIAM), biometric or step-up authentication, delegated authorization, OAuth/OIDC, PKI, verifiable credentials, or non-human identities
• Experience with AI agents, agent frameworks, agent-to-enterprise interactions, or emerging agent identity and trust standards
• Background in contact centers, real-time voice/video communications, fraud detection, biometrics, or high-assurance identity verification
• Hands-on experience querying product data, debugging API or integration problems, working with ML-powered products, or launching and commercializing security solutions in regulated enterprises

Benefits

• Competitive compensation package
• RSUs (Restricted Stock Units)
• Remote-first environment
• Unlimited Paid Time Off (PTO)
• Generous health and welfare plans including one employer-paid employee-only plan
• Best-in-class Health Savings Account (HSA) employer contribution
• Low-cost vision and dental plans
• Paid Parental Leave
• One year of diaper delivery
• Recurring monthly phone and internet allowance
• Enhanced fertility and GLP-1 benefits
• Annual Learning & Development stipend

Before you apply

• Pindrop may use AI tools to help prioritize job applications for human review

About the company

Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Its technology is informed by more than 8 billion real-world interactions annually.