Senior Product Technologist

The role

The Senior Product Technologist serves as a subject matter expert for identity security solutions. This customer-facing role involves supporting enterprise customers, gathering field feedback, and partnering with product teams to influence product strategy.

What you will do

• Deliver roadmap presentations and strategic briefings to C-suite and senior leadership.
• Lead technical discussions and workshops regarding authentication, fraud detection, risk engines, and identity verification.
• Serve as a trusted advisor to enterprise customers regarding technical solutions, business outcomes, and regulatory compliance.
• Capture insights from customer engagements and market trends to influence product strategy.
• Partner with account teams and solution engineers on evaluations, proof-of-concepts, and production deployments.
• Create executive-ready enablement materials and technical resources.
• Track emerging standards and technologies in identity, authentication, and fraud prevention.

Required qualifications

• 5-7+ years of experience in IAM, cybersecurity, or customer-facing technical roles.
• Track record of engaging at the executive level.
• Ability to communicate with impact from technical deep dives to strategic presentations.
• Technical fluency across authentication protocols and standards including OAuth, OIDC, SAML, FIDO, and Passkeys.
• Ability to connect protocols to risk, fraud, and identity verification domains.
• Professionalism and presence to build trust with enterprise customers and internal executives.
• Ability to translate complex technical topics into business value discussions.

Nice to have

• Deep understanding of MFA, fraud/risk engines, behavioral analytics, and identity verification technologies.

Benefits

• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)

About the company

Ping Identity provides an intelligent, cloud identity platform for security and seamless digital experiences. The company is headquartered in Denver, Colorado.