Channel Account Manager

The role

The Channel Account Manager supports the growth and success of the company's channel and alliances GTM. This role involves managing target partners across Australia and New Zealand and collaborating with the partner ecosystem to drive joint business development.

What you will do

• Manage and support target partners across all Partner tiers in Australia and New Zealand.
• Work with the sales team across Australia and New Zealand to support regional GTM requirements.
• Act as the conduit between the sales team and partners.
• Support and drive the development of joint value propositions with partners.
• Collaborate with partners to execute partner agreements.
• Assist in driving partner enablement including sales practices and training programs.
• Help partners with deal registrations, portal access, and program benefits.
• Track partner performance against revenue targets and pipeline development.
• Foster collaborative relationships through engagement, communication, and business reviews.
• Support marketing and demand generation activities with partners.

Required qualifications

• 3+ years experience managing partners.
• Good understanding of the Australia and New Zealand market.
• Currently working in the SaaS industry.
• Understanding of channel sales strategies and partner ecosystems.
• Ability to drive mutual business outcomes for Ping and partners.
• Good CRM opportunity hygiene.
• Strong organisational and coordination skills.
• Excellent communication and interpersonal skills.
• Ability to work both independently and collaboratively.
• Strong attention to detail.
• Willingness to learn and adapt to changing priorities.
• Strong problem-solving skills.

Nice to have

• Exposure to GSI & Advisory Partners
• Experience in Cyber Security and SaaS
• Salesforce preferred
• Previous experience or exposure to channel sales, alliances management, or partner enablement is a must

Benefits

• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)

About the company

Ping Identity is headquartered in Denver, Colorado and serves large enterprises worldwide. The company provides an intelligent, cloud identity platform.