Principal Technical Account Manager

The role

The Principal Technical Account Manager directs technical strategy and governance for complex global accounts. You will align C-suite business vision with product roadmaps and own the evolution of global TAM delivery.

What you will do

• Direct technical strategy and governance standards for complex global accounts.
• Influence C-suite stakeholders to align business vision with Ping capabilities.
• Own the evolution of global TAM delivery by defining strategic KPIs and service frameworks.
• Lead high-level Get to Green strategies for at-risk global accounts.
• Define requirements and functional scope for internal AI productivity tools.
• Shape company-wide policy and product strategy based on enterprise insights.
• Represent Ping Identity as a Global Thought Leader at industry summits and executive briefings.

Required qualifications

• 10+ years of senior-level technical account management, enterprise architecture, or consulting experience.
• Expert-level mastery of cybersecurity architectures and risk management frameworks.
• Ability to design secure enterprise ecosystems aligned with modern security standards.
• Proven track record of operationalizing AI tools, LLMs, and predictive analytics.
• Exceptional executive presence for C-suite stakeholders.
• Proven ability to design and implement organizational service frameworks, KPIs, and delivery methodologies on a global scale.
• Deep architectural mastery of enterprise IAM, security governance, and multi-cloud infrastructure.
• Demonstrated history of driving technical enablement and talent strategy across large technical organizations.

Nice to have

• Recognized thought leadership via publications, blogs, or speaking engagements at industry events.
• Experience conceptualizing and deploying custom AI-driven operational tools in a technical service environment.

Benefits

• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)

About the company

Ping Identity provides an intelligent, cloud identity platform. The company is headquartered in Denver, Colorado and serves large enterprises worldwide.