Banking & Payments Implementation Manager

The role

This role serves as the implementation lead for new banking and payments products and strategic initiatives. The person will translate business objectives into implementation plans and coordinate cross-functional stakeholders to deliver product launches.

What you will do

• Serve as the central project quarterback and implementation lead for new banking and payments products and strategic initiatives.
• Translate business objectives and product concepts into clear implementation plans, workstreams, requirements, deliverables, timelines, and ownership.
• Lead initiatives from initial scoping and discovery through requirements gathering, design, implementation, testing, launch, and post-implementation review.
• Establish the appropriate project team and coordinate cross-functional stakeholders.
• Work closely with the business and product owners to understand the intended product and success criteria.
• Develop and maintain detailed project plans covering milestones, dependencies, deliverables, risks, and decisions.
• Drive accountability across workstreams and follow up on open items.
• Identify gaps, dependencies, and potential implementation issues early and develop mitigation plans.
• Lead projects involving payment products and infrastructure such as RTP, FedNow, APIs, and stablecoin rail.
• Coordinate requirements across business, operational, technical, risk, compliance, and legal stakeholders.

Required qualifications

• 5+ years of experience implementing banking, payments, fintech, or financial services products.
• Experience taking products or capabilities from concept through implementation and launch.
• Strong project management skills, including experience managing timelines, dependencies, risks, issues, multiple workstreams, and external partners.
• Experience leading complex, cross-functional implementations.
• Strong understanding of payment products and infrastructure, with hands-on implementation experience in one or more areas such as ACH, wires, debit cards, RTP, FedNow, merchant acquiring, payment proc
• Experience implementing or integrating products involving payment processors, networks, core banking systems, APIs, third-party technology providers, or fintech partners.
• Demonstrated ability to coordinate multiple functions and stakeholders without having direct authority over them.
• Strong understanding of the respective roles of Business/Product, Technology, Operations, Risk, Compliance, Legal, and other functions.
• Strong ability to drive accountability and decision-making across cross-functional teams.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Highly organized, proactive, detail-oriented, and comfortable operating in an environment where products, priorities, and requirements may evolve.

Nice to have

• preferably within a bank, payments company, fintech, processor, or similar organization

Benefits

• medical
• dental
• vision
• 401k
• other benefits

About the company

Piermont Bank is a boutique specialty commercial bank focused on serving modern businesses with a digital first approach. It is the first cloud native bank launched in the United States.