Senior Director of Engineering, AI Agents

The role

You will own the technical architecture and roadmap for the AI agent platform. You will lead a team of engineers to build, operate, and scale production agent systems.

What you will do

• Own the technical architecture and roadmap for the AI agent platform
• Lead and grow a team of engineers building and operating production agent systems
• Build and mature evaluation infrastructure
• Drive the build-out of new agent capabilities and workflows
• Partner with Product to translate business outcomes into agent capabilities
• Partner with Infrastructure/Platform teams for observability and resilience
• Work with customers and customer-facing teams to understand agent performance
• Establish best practices for prompt/context engineering, testing, and safety
• Represent AI Agents engineering in leadership conversations

Required qualifications

• 10+ years of software engineering experience
• Significant time in engineering leadership roles
• Direct experience building and operating production LLM-powered or agentic systems
• Deep fluency in applied AI architecture
• Track record of building and scaling evaluation systems for non-deterministic software
• Experience leading both 0 to 1 builds and 1 to scale hardening
• Strong instincts for working cross-functionally
• Hands-on fluency with modern AI coding tools

Nice to have

• Experience building agent systems specifically for customer-facing, revenue-critical workflows
• Familiarity with voice AI, conversational AI, or real-time multimodal systems
• Experience operating in a high-growth SaaS or vertical software company
• A point of view on the frontier of agentic AI

Benefits

• Join the leaders in AI agents
• Unlock career-defining growth
• Build with world-class talent
• Make a real impact on local business

About the company

Podium builds an AI Workforce that helps local businesses turn every conversation into revenue. They have crossed $150M in AI ARR and deployed more than 20,000 AI Employees.