Sales Manager

The role

You will support a team of Account Managers and Sales Reps by driving top-of-funnel sales activities. You will manage performance through coaching, goal setting, and training while handling hiring and onboarding.

What you will do

• Review and manage team calendars daily to ensure sales coverage.
• Work with Account Managers/Sales Reps to overcome complex homeowner scenarios.
• Resolve homeowner complaints.
• Establish monthly sales goals.
• Monitor quantitative and qualitative performance by evaluating sales reports and listening to sales calls.
• Provide coaching to Account Managers/Sales Reps who do not meet performance expectations.
• Conduct 1:1s and team meetings.
• Develop and implement monthly sales training plans.
• Interview and hire new Account Managers.
• Guide new Account Managers/Sales Reps through the onboarding process.

Required qualifications

• Bachelor’s degree in a related field, or equivalent practical experience.
• 5+ years of experience in sales management, with a strong focus on performance management for telephonic sales teams.
• Demonstrated ability to analyze performance data, identify trends, and drive operational improvements.
• Proven experience leading complex operational and strategic initiatives.
• Prior experience managing remote teams, with a data-driven approach to tracking and improving performance.
• Strong decision-making skills.
• Skilled in defining short-term success metrics that align with long-term company objectives.
• Excellent prioritization and organizational skills.
• Effective in conflict resolution.
• Must reside in one of Point’s states of operation: AL, AR, AZ, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI.

Nice to have

• Experience in Real Estate, Mortgage, or HELOC industries is strongly preferred.

Benefits

• Comprehensive medical, dental, and vision plans
• Options for flexible spending accounts (Health Care FSA) and health savings accounts (HSA)
• Unlimited paid time off
• 10 company holidays
• Fully paid parental leave
• Meaningful equity
• 401K retirement plans
• Guaranteed life insurance
• Short- and long-term disability coverage
• Monthly stipends for internet, mobile plans, and wellness perks
• One-time home office reimbursement
• Company provided equipment including a MacBook and monitor

Before you apply

• Must obtain and maintain a Mortgage Loan Originator (MLO) license within 60 days of start date.
• Subject to NMLS registration, including a criminal background and credit check.
• Participation in four mandatory onsite events per year is required.
• Must reside in one of the specified states of operation.

About the company

Point's mission is to make homeownership more valuable and accessible. They are a category defining company in home equity with over $175M raised from investors.