Project Manager, Retail Operations (18-month Fixed Term-Contract)

The role

You will lead the operational mobilisation project for a new Pokémon Store in London. This involves managing workstreams such as operational design, systems implementation, supplier mobilisation, and logistics planning to ensure business readiness.

What you will do

• Lead and deliver the operational mobilisation plan.
• Ensure projects are delivered on time, within scope and budget.
• Control timelines, dependencies, risks, and issues.
• Procure, contract, onboard and manage external suppliers.
• Establish project governance routines.
• Lead the transition from project delivery into business-as-usual operations.
• Collaborate on workstreams including Operational Design, People & Training, IT Systems, Reporting & Data, Policies & Procedures, and Logistics.
• Coordinate dependencies and manage change control with other Project Managers.
• Build relationships with stakeholders across all levels and international offices.

Required qualifications

• Five (5) to seven (7) years of relevant professional experience or a demonstrated equivalent level of expertise.
• Bachelor's degree in related field or a demonstrated equivalent level of applicable experience.
• Experience leading complex operational initiatives, business readiness activities, programme delivery or project management.
• Strong supplier management experience, including RFPs, contracting coordination, and supplier mobilisation.
• Strong communication and stakeholder management skills.
• Experience supporting the operational setup of a new physical site/location, customer environment, or large-scale launch.
• Experience with operational readiness planning, launch preparation and transition into business-as-usual operations.
• Exposure to facilities or service-provider mobilisation.
• Ability to prioritise multiple tasks and competing deadlines.
• Resiliency and adaptability in a fast-paced, evolving environment.

Nice to have

• Experience within a retail environment, particularly retail operations
• Familiarity with project management tools and structured delivery methodologies
• Experience with Monday.com

Benefits

• Innovative culture driven by impact
• Company events that celebrate the spirit of Pokémon
• Competitive cash-based compensation programs
• 100% employer-paid healthcare premiums
• Generous paid family leave
• Employer-paid life insurance
• Employer-paid long and short-term income protection insurance
• Pension Employer Contributions (UK/IRE/MX)
• Fitness reimbursement
• Commuter benefit
• LinkedIn learning
• Comprehensive relocation package for certain roles

Before you apply

• Applications must be submitted by 15 November 2026.
• Candidates in the United Kingdom will need the right to work.
• The company may be able to arrange a visa in some cases.

About the company

The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website.