Powerdigitalmarketing
Account Manager, CRO
Remote - Colombia. Posted a month ago
The role
The Account Manager, CRO serves as the main point of contact for a portfolio of 5–10 clients. You will coordinate across design, development, and strategy teams to drive client growth and maintain revenue.
What you will do
- Serve as the main point of contact for assigned clients.
- Drive alignment across design, development, and strategy teams.
- Act as the central coordinator across the pod.
- Manage a portfolio of 5–10 clients simultaneously.
- Maintain 90% of MRR from your client book of business.
- Anticipate client needs and identify growth opportunities.
- Leverage AI tools to improve efficiency and output quality.
- Stay up-to-date with industry trends and best practices.
- Coordinate resources to meet project needs.
- Ensure client escalations are resolved and churn is avoided.
Required qualifications
- Bachelor's degree in Marketing, Business, Communication, or a related field.
- 1-3+ years of experience in account management within a marketing agency environment.
- Strong knowledge of marketing strategies, digital marketing, and advertising concepts.
- Proficiency in using project management and collaboration tools such as Clickup, Basecamp, and Asana.
- Excellent communication and presentation skills, both written and verbal.
- Leadership experience with the ability to mentor and guide junior team members.
- Proficiency in agile methodologies, such as Scrum.
- Exceptional organizational skills and attention to detail.
- Problem-solving skills with the ability to think critically and strategically.
- Proven ability to manage multiple clients at once while maintaining quality and responsiveness.
- Strong client-facing skills.
- English proficiency: B2 minimum
Nice to have
- Master's degree
- Experience or familiarity with AI tools to improve workflows and productivity
About the company
Power Digital is an AI-Native Growth Firm that combines talent and proprietary technology to help brands grow. They use their Omega AI operating system and Iris intelligence layer to drive measurable business outcomes.