Ecommerce Associate Account Director

The role

You will own a portfolio of 4–6 lifestyle accounts and serve as the primary strategic partner for clients. You will manage full-funnel performance and coordinate cross-channel teams to drive business impact.

What you will do

• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem
• Lead weekly client calls on larger accounts and support PM-led calls on smaller accounts
• Translate Power Circuit roadmap outputs into weekly account priorities
• Track full-funnel performance across awareness, consideration, and conversion stages
• Coordinate paid, SEO, content, email, and creative teams around a unified account strategy
• Support retention strategy including repeat purchase rate and LTV
• Flag when clients are interpreting last-touch metrics in ways that lead to bad budget decisions
• Support the AD on quarterly strategy, renewal prep, and service expansion
• Build and maintain strong client relationships to contribute to 90% retention

Required qualifications

• Proficiency in spoken and written English at an advanced level
• 4–7 years in lifestyle, high-AOV, or considered-purchase marketing
• Experience managing client relationships day-to-day
• Understands full-funnel strategy
• Comfortable with multi-touch attribution limitations
• Familiar with upper-funnel channels at a working level
• Has worked with brands where creative quality and storytelling are a competitive differentiator
• Has experience managing clients through longer measurement cycles

Benefits

• Base salary + commission opportunities
• Prepaid Medicine Plan
• 15 paid vacation days (PTO) per year
• Up to 4 hours per quarter for paid Volunteer Time Off (VTO)
• Fully flex work environment: full-remote, in-office, or hybrid
• One time 320.000 COP Work From Home (WFH) stipend
• Employee Assistance Program (EAP)
• 17 observed Colombian national holidays + 2 mental health recharge days per year
• Legal benefits like Prima, Cesantias
• Paid Social Security
• Unlimited opportunities for growth & leadership
• Ongoing employee development programs

About the company

Power Digital is an AI-Native Growth Firm that combines talent with proprietary technology to help brands grow. They use their AI operating system, Omega, and intelligence layer, Iris, to drive measurable business outcomes.