Platacard
Business Analyst Middle [Antifraud, Mexico]
Mexico. Posted 13 months ago
The role
The Business Analyst will join the Risk Monitoring team to develop and enhance real-time monitoring and decisioning. This role involves building risk controls, alerting, and investigation workflows to detect suspicious behavior across Fraud and AML/KYT use-cases.
What you will do
- Collecting and formalizing requirements from stakeholders
- Prioritizing changes based on risk and impact
- Leading delivery from discovery to rollout
- Facilitating communication between engineering, data/ML, risk operations, and product
- Identifying root causes of monitoring/control gaps
- Coordinating cross-functional resolution for gaps
- Implementing best practices in risk analytics and reporting
- Collaborating with designers and operations to shape investigation and case-management UX
Required qualifications
- Basic SQL proficiency
- Proven experience in eliciting, documenting, and managing requirements for complex systems
- Ability to translate risk needs into clear deliverables for dev/data teams
- Understanding of how services are structured (microservices, integrations, event flows)
- Strong analytical and systematic thinking
- Experience in cross-team collaboration and stakeholder management
- Experience with BPMN/UML/DFD (or similar)
- B2 or higher English level
Nice to have
- Experience in fintech/banking/risk
- Experience with BI tools (Superset, Tableau, etc.)
- Understanding of APIs and event streaming (Kafka or similar)
- Familiarity with concepts such as transaction monitoring, risk scoring (rules/ML), alert triage, case management, and control effectiveness metrics
Benefits
- Relocation support to Mexico with assistance for the employee and their family
- Flexible work from our office or hybrid
- Healthcare Coverage
- Education Budget: Language lessons, professional training and certifications
- Wellness Budget: Mental health and fitness activity reimbursements
- Vacation policy: 20 days of annual leave and paid sick leave
About the company
platacard is a high-tech environment with a team of smart and revolutionary people who challenge the status quo of incumbent finances.