Platacard

Business Analyst Middle [Antifraud, Mexico]

Mexico. Posted 13 months ago

The role

The Business Analyst will join the Risk Monitoring team to develop and enhance real-time monitoring and decisioning. This role involves building risk controls, alerting, and investigation workflows to detect suspicious behavior across Fraud and AML/KYT use-cases.

What you will do

  • Collecting and formalizing requirements from stakeholders
  • Prioritizing changes based on risk and impact
  • Leading delivery from discovery to rollout
  • Facilitating communication between engineering, data/ML, risk operations, and product
  • Identifying root causes of monitoring/control gaps
  • Coordinating cross-functional resolution for gaps
  • Implementing best practices in risk analytics and reporting
  • Collaborating with designers and operations to shape investigation and case-management UX

Required qualifications

  • Basic SQL proficiency
  • Proven experience in eliciting, documenting, and managing requirements for complex systems
  • Ability to translate risk needs into clear deliverables for dev/data teams
  • Understanding of how services are structured (microservices, integrations, event flows)
  • Strong analytical and systematic thinking
  • Experience in cross-team collaboration and stakeholder management
  • Experience with BPMN/UML/DFD (or similar)
  • B2 or higher English level

Nice to have

  • Experience in fintech/banking/risk
  • Experience with BI tools (Superset, Tableau, etc.)
  • Understanding of APIs and event streaming (Kafka or similar)
  • Familiarity with concepts such as transaction monitoring, risk scoring (rules/ML), alert triage, case management, and control effectiveness metrics

Benefits

  • Relocation support to Mexico with assistance for the employee and their family
  • Flexible work from our office or hybrid
  • Healthcare Coverage
  • Education Budget: Language lessons, professional training and certifications
  • Wellness Budget: Mental health and fitness activity reimbursements
  • Vacation policy: 20 days of annual leave and paid sick leave

About the company

platacard is a high-tech environment with a team of smart and revolutionary people who challenge the status quo of incumbent finances.

Business Analyst Middle [Antifraud, Mexico] at Platacard | JobZoey