Product Analytics Senior/Lead [Delivery]

Colombia. Posted 6 months ago

The role

You will be the first analytics hire for the delivery domain in Colombia. You will build the analytics function from scratch and shape delivery mechanics, ambassador models, and optimization strategies.

What you will do

Own end-to-end analytics for the Colombia Delivery product
Build core operational analytics from scratch
Design and launch operational reporting for performance, costs, and service levels
Develop and optimise delivery mechanics including zoning, routing, and delivery flows
Define and implement logic behind delivery zones and operational processes
Design and analyse ambassador funnel including hiring, onboarding, performance, and retention
Develop motivation systems for ambassadors and evaluate effectiveness
Identify Colombian market specifics to reflect in product and operational decisions
Partner with business stakeholders to turn ambiguous problems into actionable solutions
Drive continuous improvements and optimisations across the delivery system

Required qualifications

Mathematical or technical degree from a top-tier university (MSU, MIPT, HSE, MSTU, MEPhI, NSE, etc.)
Expert knowledge of mathematical statistics, probability theory, and systematic thinking
Advanced SQL and Python
Hands-on experience with Tableau, Superset, or similar BI tools
Ability to understand business objectives and transfer them into technical analytical tasks
Experience in building processes and scaling them in fast-paced environments
English proficiency (B1+)

Benefits

Relocation support to Colombia (Bogotá) with full visa and permit support to the employee and family
Flexible work from our office
Healthcare Coverage
Education Budget: Language lessons, professional training and certifications
Wellness Budget: Mental health and fitness activity reimbursements
Vacation policy: Annual leave and paid sick leave as per applicable policies

About the company

platacard is a high-tech environment with a team from top technical universities that dares to challenge the status quo of incumbent finances.