Business Analyst Junior+ [Identity]

The role

You will support new product launches by managing personal data collection, legal consents, and regulatory compliance. You will work with the Identity team to maintain customer master data and coordinate between product, Compliance, KYC, and Origination teams.

What you will do

• Describe and develop processes for collecting, processing, and using customer personal data
• Support new product launches regarding personal data collection, legal consents, and regulatory requirements
• Collect and document requirements from product teams and Compliance and translate them into system changes
• Build and maintain business processes for new product launches
• Set up and develop data quality metrics and monitor them regularly
• Check master data transfers between systems and investigate discrepancies and anomalies
• Contribute to rules for deduplication, merging, identification, and version management
• Analyze current processes for handling personal data
• Prepare documentation and artifacts including BPMN, UML, and data flow diagrams
• Coordinate day-to-day communication between product teams, Compliance, KYC, and Origination

Required qualifications

• 1-2 years of experience as a Business Analyst
• Bachelor's degree in Computer Science, Engineering, Mathematics, Information Systems, or another technical field
• Good understanding of business processes and experience modelling them
• Good SQL knowledge: writing queries, working with joins and aggregations
• Basic Python and an understanding of how databases work
• Ability to work with metrics and monitor the quality of processes
• Attention to detail and the ability to analyze results
• Strong communication skills and experience working across teams
• B2 or higher English level

Benefits

• Relocation support to one of our hubs — Georgia or Mexico— with assistance for the employee and their family
• Flexible work from one of our offices or remote
• Healthcare Coverage
• Education Budget: Language lessons, professional training and certifications
• Wellness Budget: Mental health and fitness activity reimbursements
• Vacation Policy: Annual leave and paid sick leave as per applicable policies

About the company

platacard is a high-tech environment with a team of smart and revolutionary people. The Identity team is one of the key infrastructure areas of the bank responsible for centralized customer master data.