Consultant Sales & Service (Sarasota Paradise)

The role

Consultants act as the primary liaison between the client base and Sarasota Paradise. They are responsible for renewing and growing season ticket accounts and generating new business through outbound calls, email marketing, and in-person presentations.

What you will do

• Sell tickets for all club events.
• Perform stadium tours, on-site presentations, and outbound and inbound calls.
• Meet or exceed sales goals while providing customer service.
• Grow sales portfolio by attracting additional business leads.
• Manage and retain premium seating, season ticket members, and group sales clients.
• Service existing season ticket members and donors.
• Facilitate season ticket member upgrades and additional seat requests.
• Maintain records of all prospects and customers within the ticketing database.
• Make a minimum of 30 connections with fans daily.
• Work home games and season ticket member events.

Required qualifications

• Previous customer service or retail sales experience.
• Computer proficient (Microsoft Word, Excel, Outlook).
• Detail oriented.
• Excellent communication, presentation and listening skills.
• Ability to work well with others and comfortable taking initiative.
• Ability to encourage collaboration, flexibility, equity and inclusion.
• Ability to work nights and weekends when needed.
• Walking, standing, bending and carrying of light office items is required.

Nice to have

• Bachelor’s degree
• Experience with ticketing software and CRM program
• Experience with Ticket Return software and Hubspot CRM
• Experience in ticket sales
• Paciolan ticketing software experience

Before you apply

• We are unable to sponsor or take over sponsorship of an employment visa for this role at this time

About the company

Playfly Sports is a full-service sports marketing and media company. It enables brands to engage with sports fans through linear, digital, and experiential assets.