Consultant, Sales & Service (Greenville Triumph)

The role

Consultants act as the primary liaison between the soccer club and its client base. They are responsible for renewing and growing season ticket accounts and generating new business through outbound calls, email marketing, and in-person presentations.

What you will do

• Sell all ticketed events and their full menu of products
• Perform stadium tours, on-site presentations, and outbound and inbound calls
• Meet or exceed sales goals while providing customer service
• Grow sales portfolio by attracting additional business leads
• Manage and retain large account base of premium seating, season ticket members, and group sales clients
• Service all existing season ticket members
• Facilitate season ticket member upgrades and additional seat requests
• Set and execute out of office and arena tour appointments
• Maintain records of all prospects and customers within the ticketing database
• Make a minimum of 100 connections with fans weekly

Required qualifications

• Previous customer service or retail sales experience
• Computer proficient (Microsoft Word, Excel, Outlook)
• Detail oriented
• Excellent communication, presentation and listening skills
• Ability to work well with others
• Ability to take initiative
• Ability to encourage collaboration, flexibility, equity and inclusion
• Ability to work nights and weekends when needed
• Walking, standing, bending and carrying of light office items is required

Nice to have

• Bachelor’s degree
• Experience with ticketing software and CRM program
• Experience with Vivenu Return software

About the company

Playfly Sports is a full-service sports marketing and media company that enables brands to engage with sports fans through scaled linear, digital, and experiential assets.