Client Service Coordinator

The role

The Client Service Coordinator will support revenue growth for linear offerings by assisting with the sales process to agencies. This role manages the fulfillment of ad orders from initial placement to paid invoice.

What you will do

• Review prepared sales packages and book advertisement orders via internal Ad Management system
• Monitor Air Time to track if ad orders meet contract deliverables
• Resolve discrepancies by rebooking orders with guidance from Client Service Representative
• Act as first-level support to ad agencies with value requests, questions and order revisions
• Provide background and research on potential client targets and categories
• Create and format Excel reports in support of the sales function
• Collaborate with and support the Client Service Representative on all account stewardship processes
• Attend sales meetings, edit proposals and complete administrative tasks
• Manage priorities among respective accounts as assigned
• Other job-related duties as assigned

Required qualifications

• High School Diploma
• Previous office experience
• Interest and general understanding of the sports industry
• Strong attention to detail
• Excellent verbal and written communication skills
• Knowledge of Microsoft Office applications, including Word, Excel and Outlook
• Proficiency in PowerPoint
• Strong organizational skills
• Ability to work as a member of a team and individually
• Ability to multitask and manage competing priorities

Nice to have

• Bachelor’s Degree
• Experience in a related area or strong desire to build a career in sports media marketing
• Familiarity with Wide Orbit and STRATA, or similar systems

About the company

Playfly Sports is a full-service sports marketing and media company that enables brands to engage with sports fans through linear, digital, and experiential assets.