Store Manager

The role

Store Managers provide leadership to ensure the store delivers customer service, meets operating objectives, and follows company policies. They also motivate and train team members to meet financial goals.

What you will do

• Maintaining exemplary customer service and building customer relationships
• Establishing a strong customer service culture
• Implementing strategies to help meet store goals and objectives
• Recruiting, developing, and motivating store team members
• Ensuring compliance with federal, state, and local regulations
• Analyzing financial statements and trends to increase and maximize sales
• Supervising team activities including transaction processing and cash handling
• Coaching and developing the team per career development plans
• Marketing within the community to increase market share and store revenues
• Resolving customer complaints

Required qualifications

• Minimum of two years of management experience in industries such as hospitality, financial services, retail, and restaurant
• Ability, willingness, and comfort to engage with customers
• Ability to develop positive relationships with customers and colleagues
• Strong desire to exceed corporate initiatives and inspire excellence in a team
• Excellent verbal and written communication, and presentation skills
• High-energy, collaborative leadership expertise
• Professional appearance and demeanor
• Must be honest and have integrity
• English fluency is required
• Must be able to stand for extended periods
• Must be able to lift up to 15 lbs. with little assistance
• Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels

Nice to have

• English/Spanish bilingual is a plus

Benefits

• medical/dental/vision
• 401(k)
• vacation
• opportunities for advancement
• ongoing training

About the company

PLS is a leading retail provider of financial services. The PLS Group is comprised of over 200 financial service centers in 12 states.