Motor Vehicle Store Manager

The role

The Motor Vehicle Store Manager provides leadership to ensure the store meets sales, financial, and operating objectives. This person manages store employees and provides motor vehicle services including titles, registrations, and permits.

What you will do

• Maintaining exemplary customer service and establishing business relationships
• Implementing strategies to help meet store goals and objectives
• Recruiting, developing, and motivating store employees
• Ensuring compliance with federal, state, and local regulations
• Providing service to customers in obtaining motor vehicle titles, registrations, permits, and other services
• Learning and applying Arizona Department of Transportation Motor Vehicle Department rules, regulations, processes, and procedures
• Establishing a strong customer service/selling culture to maximize sales
• Supervising CSR activities including transaction processing and cash handling
• Coaching and developing assistant managers and shift supervisors
• Marketing within the community to increase market share and store revenues

Required qualifications

• A minimum of two years of management experience
• A vehicle, valid driver’s license, and current proof-of-insurance
• record must be in good standing
• High school diploma or GED equivalent
• Knowledge of level 1 inspection, vehicle registration and renewal, and other motor vehicle services
• Ability, willingness, and comfort to engage with customers
• Ability to develop positive relationships with internal and external customers
• Strong desire to exceed corporate initiatives and inspire excellence in a team
• High-energy, collaborative leadership expertise
• Professional appearance and demeanor
• Superior verbal and written communication, and presentation skills
• Must be able to remain in a stationary position for extended periods of time

Nice to have

• English/Spanish bilingual is a plus

Benefits

• medical/dental/vision
• 401k
• vacation
• opportunities for advancement
• ongoing training available

About the company

PLS is a leading retail provider of financial services. The PLS Group is comprised of over 200 financial service centers in 12 states.