Retail Services Lead

The role

You will lead the strategy and execution of catalog and PDP optimization for brand portfolios or client categories. You will collaborate with client partners and internal teams to align catalog health, content, pricing, and promotions.

What you will do

• Lead the strategy and execution of catalog and PDP optimization across an entire brand portfolio or client category.
• Architect scalable listing frameworks that reflect marketplace SEO, UX best practices, and real conversion drivers.
• Manage promotional planning and ensure PDP content, pricing, and inventory align with promotional timelines across sales channels.
• Partner with clients and internal teams to design and implement strategic upgrades that improve catalog health and retail readiness.
• Identify systemic listing or promotion issues and build clear remediation playbooks.
• Guide junior team members in advanced PDP optimization, promotion scheduling, and retail readiness diagnostics.
• Serve as the go-to subject matter expert on content strategy and promotional enablement for marketplace growth.

Required qualifications

• 4+ years of experience in Client Strategy
• bachelor’s degree or equivalent work experience
• Experienced in catalog architecture planning and SEO-focused enhancement strategies
• Experienced designing promotion strategies for both event-based moments and evergreen programs
• Deep knowledge of Seller Central/Vendor Central content workflows and best practices
• Experienced partnering with Media and Creative to ensure PDPs are truly “launch ready”
• Experienced using Excel and Looker/Looker Studio dashboards to monitor content performance and surface clear next steps

Nice to have

• Experienced Momentum super-user (or similar internal tooling) for content scoring and tracking

Benefits

• Annual bonus program
• Learning and development programs
• Mentorship opportunities
• Support for career advancement
• Generous Time Off
• Paid parental leave
• Retirement benefits including employer contributions or matching where applicable
• Fertility and family-building benefits for eligible employees and spouses or partners
• Medical, dental, and vision coverage
• Pet Insurance
• Lifestyle Spending Account
• Commuter Benefits

About the company

PMG is a global independent platform company that integrates business strategy, media, creative, and data. It has more than 1,000 employees and partners with brands including Apple, Nike, Dropbox, Experian, Sephora, and Whole Foods.