Resource Management Lead - Media & Marketing

The role

You will lead the design and implementation of PMG's future Workforce Management capabilities. This involves developing scalable processes, systems, and frameworks to support intelligent work planning and fulfillment.

What you will do

• Lead the design and implementation of PMG's future Workforce Management capabilities.
• Architect end-to-end workforce management infrastructure including processes, governance, and operating rhythms.
• Establish reporting frameworks, data standards, and governance practices.
• Develop executive dashboards and data visualization capabilities.
• Evaluate and optimize the Work Demand Request process.
• Develop standardized work taxonomies and inventories of skills, AI agents, and automations.
• Design decision-making frameworks for combining people, AI, and technology.
• Leverage operational data to improve workforce planning and efficiency.
• Define the product vision and strategic roadmap for the Workforce Management technology ecosystem.
• Lead the evolution of the Resource Management App into an intelligent platform.

Required qualifications

• 5+ years of experience in Business Transformation, Workforce Management, Resource Management, Operations Strategy, or a related field
• Bachelor's degree or equivalent work experience
• Experience leading complex, cross-functional transformation initiatives
• Experience designing scalable business capabilities and implementing operational improvements
• Understanding of workforce planning, resource management, work demand forecasting, capacity management, and operational fulfillment methodologies
• Experience developing business processes, governance frameworks, operating models, and standardized methodologies
• Ability to leverage data, analytics, reporting frameworks, and executive dashboards
• Experience defining business requirements and supporting the implementation of enterprise platforms
• Knowledge of emerging technologies including AI, workflow automation, and agentic capabilities
• Experience partnering with senior leadership and cross-functional stakeholders
• Experience driving organizational change and leading adoption efforts

Benefits

• Annual bonus program
• Learning and development programs
• Mentorship opportunities
• Support for career advancement
• Generous Time Off
• Paid parental leave
• Retirement benefits including employer contributions or matching where applicable
• Fertility and family-building benefits
• Medical, dental, and vision coverage
• Pet Insurance
• Lifestyle Spending Account
• Commuter Benefits

About the company

PMG is a global independent platform company that integrates business strategy, media, creative, and data. It has more than 1,000 employees and partners with brands including Apple, Nike, Dropbox, Experian, Sephora, and Whole Foods.