Enterprise Customer Success Manager

About the job

Enterprise Customer Success Manager About the role Distribution keeps the world running. It gets pipes, parts, and products where they need to go. Yet many distributors still sell the way they did 20 years ago. Proton is changing that. We’re the AI-powered industry cloud for B2B distributors, bringing together CRM, PIM, Quote and Order Entry automation, Pronto, and AI agents in one platform. Our best CSMs aren’t software experts first. They’re curious people who love figuring out how a business really works while also being able to. They ask “why” until they get to the real answer. They talk with customers about growth, margins, and how reps spend their day, not just about features. When…