Sales Operations Lead

The role

The Sales Operations Lead will drive sales team performance by managing HubSpot reporting, analytics, and sequences. This role involves building forecast models, refining sales and renewal processes, and providing direct support to sales representatives.

What you will do

• Build, maintain, and improve HubSpot dashboards and reports
• Deliver data to sales leadership, reps, and cross-functional teams
• Audit data quality and enforce CRM hygiene standards
• Design, build, and optimize HubSpot sequences, templates, and cadences
• Track sequence performance and iterate based on results
• Map, document, and refine end-to-end sales and renewal processes
• Identify and fix bottlenecks and handoff gaps between departments
• Own the forecasting process and build forecast models in HubSpot
• Analyze pipeline coverage, deal velocity, and win rates
• Serve as the first point of contact for reps on HubSpot questions and workflow issues

Required qualifications

• Bachelor’s degree in business, marketing, economics, or related field, or equivalent work experience
• 4+ years' in sales operations, revenue operations, or a similar role
• Experience leading projects or mentoring others
• Strong hands-on HubSpot expertise (Sales Hub), including custom reports, dashboards, deal pipelines, workflows, properties, and sequences
• Experience building and managing sales forecasts
• Solid understanding of B2B sales and renewal cycles
• Strong analytical skills and comfort working with large data sets
• Excellent communication skills
• Familiarity with LLM models & agentic sales motions
• A service-minded, collaborative approach to supporting sales teams

Nice to have

• HubSpot certifications (Sales Hub, Reporting, or Operations Hub)
• Experience with SaaS, subscription, or recurring-revenue models
• Familiarity with tools such as Excel/Google Sheets, BI tools, Gong, ZoomInfo, or similar
• Experience supporting a technical or solutions-oriented sales team
• Background in process documentation or change management
• AI Automation Building

Benefits

• Medical, dental, & vision plans
• HSA option with employer contributions
• Vacation time, holidays, sick days, volunteer & personal days
• 401K Plan with employer match and immediate vesting
• Employee Stock Purchase Plan
• Employee Discount Program
• Medical, Dependent Care, and Transportation FSA Plans
• Company paid Short and Long-Term disability and Life Insurance
• RTD EcoPass for all Denver employees
• Tuition Reimbursement and continued Professional Development
• Regular company provided meals

About the company

Procare Solutions has been dedicated to empowering early childhood educators for over 30 years. They provide child care management solutions to automate business processes and ensure safety and compliance.