Director, Internal Technology and Delivery

The role

The Director of Internal Technology Delivery leads corporate systems technology delivery and manages complex technology transformations. This person will establish technology intake processes, create governance frameworks, and drive end-to-end implementation of solutions.

What you will do

• Lead the corporate systems technology delivery
• Establish and manage a centralized technology intake and prioritization process
• Create governance frameworks for cross-functional technology initiatives
• Drive end-to-end implementation and delivery of technology solutions
• Develop and implement comprehensive technology delivery strategies
• Create detailed evaluation frameworks for technology investments
• Conduct assessments of strategic alignment, business value, resource requirements, and implementation complexity
• Manage full lifecycle of technology transformation efforts
• Create and maintain comprehensive documentation of delivery processes
• Collaborate across security, IT, and business units

Required qualifications

• Bachelor's degree in Computer Science, IT, or related field
• 8+ years of technology leadership experience
• Extensive experience with Corporate / Business Systems
• CRM Systems (Salesforce, Pardot, HubSpot)
• Contact Center Technologies (Zoom, Five9, RingCentral)
• ERP Systems (NetSuite, SAP, Oracle)
• Marketing Automation Platforms (Pardot, Marketo)
• Customer Success Management Tools (Gainsight, Totango)
• Integration and Middleware Platforms (Boomi, MuleSoft, Workato)
• Proven track record of internal customer management and cross-functional engagement
• Strong experience with PMO frameworks and project governance
• Technical solution architecture and design

Benefits

• Medical, dental, & vision plans
• HSA option with employer contributions
• Vacation time, holidays, sick days, volunteer & personal days
• 401K Plan with employer match and immediate vesting
• Employee Stock Purchase Plan
• Employee Discount Program
• Medical, Dependent Care, and Transportation FSA Plans
• Company paid Short and Long-Term disability and Life Insurance
• RTD EcoPass for all Denver employees
• Tuition Reimbursement and continued Professional Development
• Company provided meals

About the company

Procare Solutions has been dedicated to empowering early childhood educators for over 30 years. They provide child care management solutions to automate business processes and ensure safety and compliance.