GTM Training and Enablement Manager

The role

The GTM Training and Enablement Manager will build, deliver, and improve training programs for Customer Success, Retention, Customer Support, and Implementation teams. This role focuses on equipping post-sales teams with skills, processes, product knowledge, and tools to drive adoption and revenue growth.

What you will do

• Develop and deliver onboarding and ongoing training programs for customer facing go-to-market teams.
• Conduct in-person and virtual training sessions for new hires and existing sales team members.
• Provide one-on-one coaching and feedback to customer facing employees.
• Monitor and evaluate the effectiveness of training programs.
• Assess sales team performance through various metrics and provide actionable feedback.
• Identify areas for improvement and tailor training programs accordingly.
• Work with sales and cross-functional leadership to identify training needs and priorities.
• Collaborate with product, marketing, and customer success teams to ensure alignment.
• Develop and maintain a library of GO-TO-MARKET enablement resources.
• Ensure GO-TO-MARKET teams are equipped to sell SaaS solutions.

Required qualifications

• Bachelor’s degree in Business, Marketing, Education, or a related field.
• 3-5 years' experience in sales training and/or leadership.
• Strong understanding of GO-TO-MARKET processes, methodologies, and/or frameworks.
• Excellent presentation, communication, and interpersonal skills.
• Ability to design and deliver engaging training programs.
• Strong analytical skills and ability to assess training effectiveness.
• Ability to work independently and as part of a team.
• High level of organization and attention to detail.
• Experience with CRM and sales enablement software (e.g., Salesforce, Salesloft, Gong, etc.).
• Familiarity with adult learning principles and instructional design.
• Work most of the time in a fixed office location involving sitting and/or standing for prolonged periods.
• Frequent verbal and written communication with customers, prospects, and employees.

Nice to have

• Proven experience as a Sales Trainer, preferably in the SaaS industry.

Benefits

• Medical, dental, & vision plans
• HSA option with employer contributions
• Vacation time, holidays, sick days, volunteer & personal days
• 401K Plan with employer match and immediate vesting
• Employee Stock Purchase Plan
• Employee Discount Program
• Medical, Dependent Care, and Transportation FSA Plans
• Company paid Short and Long-Term disability and Life Insurance
• RTD EcoPass for all Denver employees
• Tuition Reimbursement and continued Professional Development
• Regular company provided meals

About the company

Procare Solutions has been dedicated to empowering early childhood educators for over 30 years. They provide child care management solutions to automate business processes and ensure safety and compliance.