Senior E-filing Specialist (Southfield, MI)

The role

The Senior E-Filing Specialist serves as a subject matter expert and problem solver for complex filing work. This person will complete case initiations and filings throughout the entire lifecycle and resolve escalations.

What you will do

• Complete new case initiations and subsequent filings thru entire filing lifecycle
• Serve as a point of escalation for complex, unusual, or high-risk filing situations
• Research and resolve rejected filings and other filing-related issues
• Work through scenarios where standard procedures do not provide a clear answer
• Assist with high-priority or sensitive client matters
• Review exceptions, errors, and filing trends to identify areas of operational risk
• Meet established turnaround times

Required qualifications

• Exceptional attention to detail and commitment to quality
• Comfortable handling escalations and situations where the answer is not immediately clear
• Ability to manage multiple priorities and deadlines in a fast-paced environment
• Strong judgment and willingness to raise concerns when something appears incorrect or creates risk

Nice to have

• 3+ years of prior experience with legal e-filing, court filing, legal operations, litigation support, collections, or a similar legal services environment

Benefits

• Medical, dental, vision, disability insurance, and 401(k) available
• Flexible time off (paid planned and sick time, and paid holidays)
• 2 work-from-home days per month
• Necessary equipment provided

About the company

Proof is a high-growth startup in the legal tech industry founded in 2017. They offer a legal services platform used by law firms and property management companies.