Investment Advisor, Madrid

The role

The Investment Advisor will onboard clients and provide information on the PropHero methodology. They will conduct property market analysis and communicate with clients via chat, email, and phone or video calls.

What you will do

• Onboard clients to PropHero and provide information on the PropHero methodology.
• Understand client investment objectives.
• Communicate regularly with clients via instant chat, email, and/or phone/video calls.
• Conduct property market analysis using the PropHero methodology.
• Present opportunities and support clients in their decision-making process.
• Refine and document the PropHero client success methodology.
• Collaborate with the supply team to prioritize and refine property searches.

Required qualifications

• 3+ years in a client-facing or client service role.
• Demonstrated ability to establish trust, adapt to diverse client contexts, and support investment objectives.
• Exceptional communication and interpersonal skills.
• Problem-solving mindset with the ability to think critically and adapt quickly.
• Strong organizational skills.
• Proactivity, autonomy, and a growth mindset.
• Optimism, enthusiasm, and passion for achieving new challenges and driving business impact.
• Advanced English

Nice to have

• Bachelor’s degree or equivalent

Benefits

• Competitive economic package

About the company

PropHero is an AI-driven marketplace transforming property investment. It is backed by global VCs and founded by McKinsey alumni.