Product Engineer, Membership and Front-End

The role

This person will build reader-facing features and integrate systems that power audience data platforms. They will work on membership, donation flows, and data infrastructure to support ProPublica's mission.

What you will do

• Build and ship reader-facing features like calls to action, donation flows, and account experiences.
• Integrate messaging tools, payments, donation processing platforms, user accounts, CDP, CRM, and data infrastructure.
• Instrument the audience and donor journey with event tracking.
• Build infrastructure for A/B testing and run experiments.
• Write front-end services and integrations.
• Protect reader privacy and maintain compliance with legal and regulatory requirements.
• Collaborate with designers, product managers, data analysts, engineers, and agency partners.
• Configure no- and low-code integrations.
• Contribute to documentation and share expertise.

Required qualifications

• At least three years of experience in front-end software development and system integrations.
• Experience implementing and maintaining performant, secure, scalable solutions.
• Experience interacting with audience and reader data platforms such as Salesforce, Google Analytics, Parse.ly, Sailthru, or similar CRMs, CDPs and analytics tools.
• Experience working on a customer data platform implementation within the last two years.
• Excellent problem-solving and troubleshooting skills.
• Experience in a highly collaborative team environment.
• Clear and effective spoken and written communication skills.
• Ability to document technical processes and present complex integration workflows to technical and nontechnical stakeholders.
• Ability to travel for occasional staff summits or other required events.
• Must be eligible to work in the U.S.

Nice to have

• Prior experience implementing solutions such as Piano or MonetizationOS or building similar functionality.
• Working knowledge of Wordpress and/or Wordpress VIP.
• Fluency with at least one language used in web development, such as PHP, Typescript or vanilla JS.
• Track record of doing hands-on work with cloud data warehouses like Google BigQuery and customer data platforms such as Braze or Hightouch.
• Knowledge of newsroom workflows and a passion for journalism.

Benefits

• includes benefits

Before you apply

• Applicants must be eligible to work in the U.S.
• This job is covered under the terms of a collective bargaining agreement with The NewsGuild of New York, Local 31003, CWA, AFL-CIO

About the company

ProPublica is an independent, nonprofit newsroom that produces investigative journalism in the public interest.