Director of Revenue Operations

The role

You will own the systems, data, and processes that power the go-to-market engine. This includes managing HubSpot, the revenue tech stack, sales forecasting, and commission plans.

What you will do

• Own HubSpot as the system of record including data model, workflows, and change control
• Set up processes for requesting, prioritizing, and documenting HubSpot changes
• Partner with the data team on warehouse and pipeline implementation strategy
• Map and instrument the customer funnel from first touch through expansion
• Improve lead and PQL scoring models and routing
• Improve MQL to SQL and SQL to Closed-Won conversion rates
• Define OKRs, reporting cadences, and playbooks
• Own the GTM sales forecast process and deliver updates to Finance
• Maintain and update the annual commission plan and quotas
• Design and administer deal desk governance

Required qualifications

• 5–8+ years in RevOps at SaaS companies
• Experience in companies ideally under 300 employees through a scaling phase
• Deep, hands-on mastery of HubSpot as primary CRM
• Experience maintaining sales compensation plans and quotas
• Experience running deal desk or discount and deal approval processes
• Track record of turning data into reliable sales forecasts and GTM reporting
• Working knowledge of modern GTM stack tools (marketing automation, product analytics, BI, CPQ, subscription billing)
• Ability to run RevOps independently
• Strong communication and collaboration skills
• Analytical, curious, and adaptable
• Comfortable operating in a fast-moving, remote, growth-stage environment

Nice to have

• Exposure to running RevOps in a PLG / self-serve-to-paid motion
• Familiarity with embedded payments, fintech monetization, or take-rate optimization
• Comfortable partnering on scenario planning
• Prior experience building or managing a small RevOps team or pod

Benefits

• Health, dental, and vision coverage from day 1
• RRSP matching
• Generous paid parental leave
• Annual learning stipends
• Unlimited vacation
• $750 annual Health & Wellness Allowance
• $1,000 annual Learning & Development Allowance
• $500 annual Home Office Allowance
• Sprout Family: personalized support for family-building and fertility journeys
• Inkblot: confidential, digital mental health support
• Company-wide holiday closure in December
• Regular virtual company-wide events, lunches, and team socials

About the company

Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. It is a remote-first team headquartered in Toronto.