Senior Site Reliability Engineer

The role

The Senior Site Reliability Engineer ensures the reliability, performance, and scalability of infrastructure platforms across CCX, RCX, and HMS. This role builds automation, observability tooling, and reliability standards while mentoring engineers and leading complex reliability work.

What you will do

• Define and maintain reliability standards including SLOs, SLIs, and error budgets
• Define standards for actionable alerting, logging, and diagnostic tracing
• Build and maintain infrastructure-as-code, deployment automation, and observability tooling
• Partner with engineering teams to embed reliability and scalability into service design
• Lead Operational Readiness Reviews and validate production and disaster recovery readiness
• Contribute to release triage, deployment coordination, and security reviews
• Lead response to complex P1/P2 incidents and serve as incident commander
• Author root cause analyses and implement preventive automation
• Maintain operational runbooks and reliability backlogs
• Use Precisely-provided AI tools for automation, analysis, and documentation

Required qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience
• 5+ years of systems or infrastructure engineering experience in an enterprise production environment
• High-level, developing subject-matter-expert competency in one or more complex infrastructure domains
• Advanced proficiency with Linux (RHEL/Oracle Linux) across multiple environments
• Proficient with Terraform for infrastructure-as-code
• Experienced with Ansible role development beyond basic hands-on use
• Intermediate level experience deploying and managing workloads in AWS (EC2, ECS, S3, VPC, IAM, CloudWatch, Auto Scaling)
• Proficiency with at least one scripting language (Python, Bash)
• Demonstrated experience designing monitoring system architecture and alerting strategy
• Solid understanding of TCP/IP networking, DNS, load balancing, and distributed systems
• Experience designing and managing CI/CD pipelines and deployment automation standards
• Active, proficient use of Precisely-provided AI tools (GitHub Copilot, Claude, or equivalent)

Nice to have

• Experience with containerization and orchestration (Docker, ECS, Kubernetes)
• Familiarity with GitOps workflows and source control best practices (Git, GitLab)
• Knowledge of enterprise virtualization platforms in a hybrid cloud context
• Understanding of change management and ITIL operational practices
• Experience with enterprise security tooling (Qualys, CrowdStrike, Rapid7)
• AWS Solutions Architect, SysOps Administrator, or DevOps Engineer certification
• Wireshark and protocol analysis experience
• Prior experience mentoring engineers or leading on-call rotations for a team

About the company

Precisely is a global leader in data quality, data enrichment, and location intelligence. It is an AI-first organization that helps brands make decisions with reliable data.