Entitlement Specialist

The role

This role is part of the Data Steward team. You will ensure Salesforce Account, Contract and Entitlement data is correct to provide customer access to the portal and drive contract renewal opportunities.

What you will do

• Resolve daily internal cases from the Sales and Renewals teams
• Resolve data issues from Salesforce exception reports
• Participate in projects related to improving Salesforce data integrity
• Assist documentation requests during financial audits

Required qualifications

• Minimum 3 years experience working in Salesforce
• Basic understanding of contracts and identifying customer entitlements resulting from the contracts
• Extreme attention to detail
• Experience collaborating within a cross-functional organization
• Professional oral and written communication skills
• Proficient in Microsoft Office applications (Outlook, Excel, Word, Teams)
• Ability to work effectively from home

Nice to have

• Salesforce certifications
• Data analysis skills
• Experience with the Salesforce service contract module

About the company

Precisely is a global leader in data quality, data enrichment, and location intelligence. It is an AI-first organization.