Service Delivery Lead -Our Future Health - Mid Wales

The role

You will provide clinical leadership to Healthcare Assistants and Phlebotomists. You will focus on day-to-day quality care, clinical governance, compliance, staff attendance, and scheduling.

What you will do

• Provide clinical leadership to Healthcare Assistants/ Phlebotomists
• Ensure day-to-day delivery of excellence in quality care provision
• Ensure all clinical governance and compliance targets are met
• Ensure services are safe and delivered seamlessly
• Provide additional support for HCA/Phlebotomists breaks
• Manage staff attendance and scheduling
• Act as first point of escalation for operational queries
• Spend four days at other operating sites to build understanding of service operations

Required qualifications

• A Phlebotomy Certificate
• Minimum of one year’s active experience drawing blood
• Immediate holder of the Right to Work in the UK

Nice to have

• Service Delivery Lead experience

Benefits

• Ongoing full time/part time shifts available
• Accrued holiday pay
• Weekly pay
• Dedicated Pulse consultant to support you during your time on this project

Before you apply

• Immediate holder of the Right to Work in the UK
• Unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in

About the company

Pulse is recruiting experienced Service Delivery Leads for a role in the Mid Wales area. Pulse supports Our Future Health, the UK’s largest ever health research programme.