Customer Experience Marketing Manager

The role

You will serve as a strategic bridge between the Customer Experience organization and global Marketing leadership. You will transform customer outcomes into marketing narratives and partner with customers to capture case studies and testimonials.

What you will do

• Architect the Global CX Narrative by defining end-to-end CX positioning strategy
• Partner with Marketing, Sales, and Product teams to embed CX proof points into global campaigns
• Partner with global enterprise customers to capture case studies, testimonials, and reference stories
• Define and track quantitative benchmarks and performance indicators for CX marketing programs

Required qualifications

• 10 years of B2B marketing and positioning experience in complex enterprise or technology environments
• Expertise in product marketing, customer marketing, or enterprise CX within complex enterprise technology environments
• Background developing differentiated positioning and executive-ready communications
• Ability to drive strategic initiatives and align cross-functional leaders without direct authority
• Ability to translate operational metrics, customer feedback, and technical milestones into stories for executive and technical audiences

Benefits

• Flexible time off
• Wellness resources
• Company-sponsored team events

Before you apply

• Candidates with disabilities may request accommodations for all aspects of the hiring process

About the company

Everpure (NYSE: P) has evolved from storage pioneer to data platform. Its strategic agenda spans hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem.