Lifecycle Value Manager (Enterprise Customer Success/ Expansion), UK

The role

You will own a portfolio of 12–20 enterprise accounts to drive adoption, feature enablement, and capacity activation. You will work with UK theatre leaders, AEs, SEs, and customer executives to connect platform capabilities to business priorities.

What you will do

• Own proactive value strategies for 12–20 enterprise accounts.
• Prioritise adoption, utilisation, capacity activation, and customer outcomes.
• Partner with AEs and SEs to align customer stakeholders around business priorities.
• Convert realised value into retention and expansion.
• Lead early intervention when adoption or utilisation falls behind.
• Coordinate specialist teams to remove blockers and sustain momentum.
• Identify expansion, Portworx® by Everpure™, and Evergreen//One migration opportunities.
• Equip AEs with qualified opportunities while owning the value conversation.

Required qualifications

• Builds trusted relationships by listening first, communicating clearly, and influencing senior customer stakeholders through complex, ambiguous situations.
• Owns an enterprise book of business.
• Applies customer ecosystem insight, data, and technical acumen to connect adoption decisions to measurable business value.
• Demonstrates post-sale commercial judgment by identifying expansion paths, leading value conversations, and taking ownership of customer outcomes.
• Orchestrates AEs, SEs, Professional Services, and other specialist teams to remove blockers and deliver customer value.

Benefits

• Flexible time off
• Wellness resources
• Company-sponsored team events

About the company

Everpure (NYSE: P) has evolved from storage pioneer to data platform. Its strategic agenda spans hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem.