Registered Pharmacy Technician

The role

The Registered Pharmacy Technician will prepare, fill, dispense, ship, and check prescription medications. This role involves patient outreach through calls and texts, managing insurance challenges, and maintaining pharmacy databases.

What you will do

• Owning high-volume outbound calls and texts to reach patients
• Providing patient support across phone, SMS, email, and secure messaging
• Navigating insurance challenges with patients
• Maintaining consistent follow-up until contact is made
• Creating and updating patient profiles and internal pharmacy databases
• Executing the end-to-end prescription process including preparing, filling, labelling, dispensing, packaging, and shipping
• Verifying prescription information is complete and accurate
• Performing final checks on new and refill prescriptions
• Maintaining an efficient, safe, and tidy dispensary
• Ensuring requests are processed in accordance with Board of Pharmacy regulations

Required qualifications

• A license as a Registered Pharmacy Technician (in good standing) with the New York State Board of Pharmacy
• 1+ years of experience in community/retail as a Registered Pharmacy Technician
• Flexibility to work different shifts, including potentially weekends and evenings
• Knowledge and efficiency of all aspects of pharmacy software
• A positive attitude, a strong sense of urgency and a team player mentality
• Ability to set priorities and manage time effectively
• Detail oriented
• Active listening and strong communication skills (written and verbal)

Nice to have

• Experience working in a mail-order pharmacy
• Experience working within the 340B program
• Experience working with PioneerRx
• Fluency in Spanish

Benefits

• 20 vacation days
• Annual winter break closure
• Comprehensive medical, dental, and vision care from first day of work
• 100% coverage of premiums for employees, with coverage available for dependents
• 8 health/sick days
• Extended mental health coverage
• $20,000 of lifetime coverage for gender-affirming care and procedures (Canada)
• $500 learning fund for courses and professional development
• People Potential program

About the company

PurposeMed is a Canadian-founded healthtech company established in 2019. It consists of Freddie, a complex care business unit, and partner pharmacy network, Affirming Care Pharmacy.