Inside Sales Representative

The role

This person will support Accounts Managers and their customers by generating quotes, placing sales orders, and building product configurations. They will also build client relationships and manage deal registrations to support the sales team.

What you will do

• Provide support to Accounts Managers and their customers on a daily basis.
• Generate quotes, place sales orders, search for products, and work with suppliers to build configurations.
• Work with sales operations and services team to deliver products and services to customers efficiently.
• Build relationships with clients over the phone, attend conference calls and get familiar with accounts to create multiple level contacts.
• Put together Technology Solutions from the broadest selection of hardware, software, services in the industry.
• Work with current customers in order to understand their business to better educate them on the value of working with Quadbridge.
• Build, grow, and maintain positive relationships with your customers, driving a great customer service experience.
• Review customer backorder ETA and communicate delays and offer customers comparable solutions if available.
• Enter and update pipeline of assigned account managers as needed.
• Submit and manage deal registrations for customer opportunities.

Required qualifications

• 2-4 year of relevant customer service experience
• Self-motivated, ambitious and interest in directly impacting the business.
• Passion for relationship building, creative problem-solving.
• A proactive, responsible approach to business with a strong attention to detail.
• Strong verbal and written communication skills in French and English
• An analytical approach to the book of business.
• Ability to demonstrate resiliency in adverse situations.
• Natural curiosity and a desire to learn, grow and develop your skillset.
• College degree (DEC) or equivalent.

Nice to have

• Sales and prospecting experience - an asset

Benefits

• RRSP program
• Ongoing professional training and development opportunities.
• Complete health, dental, life, STD and LTD insurance plan
• Top-Tier Equipment
• Monthly social and team building events.
• In our Montreal office, enjoy catered breakfast and lunch and a gym.
• Phone allowance for eligible positions
• Pet-friendly offices

About the company

Quadbridge is a fast-growing North American IT solutions provider. They have locations in Kitchener, Montreal and Vancouver.