Senior Specialist, Accounts Receivable

The role

This person will manage a collections portfolio of customer invoices and facilitate license payments. They will collaborate with sales, operations, and accounting teams to ensure seamless billing and renewal processes.

What you will do

• Manage a collections portfolio of customer invoices
• Facilitate a smooth process for clients to pay for licenses
• Manage emails and cases requested by the sale organization and customers
• Partner with sales representatives to obtain purchase orders
• Work with team leads and managers to address process gaps or inefficiencies
• Collaborate closely and cross-functionally with other teams and departments
• Support the training of new team members
• Follow Qualtrics processes and use NetSuite/Salesforce
• Support Ad-hoc queries and contribute to projects
• Support requests from external and internal auditors

Required qualifications

• 1-2 years of experience in Accounts Receivable, Collections, or related field
• Proven ability to influence stakeholders
• Proven ability to deliver hard savings, build strong provider relations, and drive change
• Bachelor’s degree required

Nice to have

• Degree in Finance, Accounting, Business Administration, or related field

Benefits

• Competitive salary
• Performance bonuses
• Savings investment account
• Quarterly reimbursement for wellness activities including gym memberships, spa massages, workout equipment, and meditation apps
• Monthly allowances
• QGroup Communities: MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development

About the company

Qualtrics is a software company that creates experience management technology. They serve over 18K clients globally.