Healthcare Provider Account Management Front Line Leader - Corporate Sales (East Market)

The role

You will lead a team of 6–8 Account Executives responsible for retaining and expanding strategic healthcare provider relationships. You will guide the team to maximize Annual Recurring Revenue and Net Revenue Retention across health systems and academic medical centers.

What you will do

• Coach and guide a team of 6–8 Account Executives to achieve retention, expansion, and multi-year contract renewal targets.
• Serve as executive sponsor on strategic accounts and partner with healthcare C-suites to run Executive Business Reviews.
• Recruit, retain, and develop sales talent through coaching on value articulation, deal structuring, and negotiation.
• Drive multi-product adoption across SaaS, data, analytics, AI, and advisory services.
• Maintain pipeline management, forecasting, and strategic territory coverage.
• Align commercial strategies with Customer Success, Marketing, and Product teams.

Required qualifications

• Proven track record of leading SaaS subscription sales, account management, or commercial growth teams.
• Experience managing complex, enterprise-level healthcare provider accounts such as IDNs, Academic Medical Centers, or Health Systems.
• Operational familiarity with SaaS growth metrics including ARR, NRR, GRR, churn management, and customer lifetime value.
• Success negotiating complex, multi-year, seven-figure enterprise agreements.
• Background developing high-performing, consultative sales teams.
• Bachelor’s degree

Nice to have

• MBA or advanced degree

Benefits

• Medical, dental, and vision coverage
• Paid time off, company holidays, and wellness days
• 401(k) retirement plan with company matching
• Annual learning & development stipends
• Hybrid/flexible work options
• Home-office setup stipends
• Life and disability insurance
• Wellness reimbursement
• Mental health benefits

About the company

Qualtrics creates software used by brands to deliver frontline experiences and build high-performing teams. They are the creators and stewards of the Experience Management category serving over 18K clients globally.