Network Operations Lead

The role

You will lead and manage the regional Network Operations team for EMEA and America. You will provide technical leadership and people management to maintain global network infrastructure.

What you will do

• Lead, manage, and develop the regional Network Operations team.
• Provide day-to-day management and technical guidance to engineers.
• Ensure regional coverage, handover quality, rota management, and operational readiness.
• Act as the regional escalation point for operational issues, people matters, and service risks.
• Support hiring, onboarding, training and development of regional engineers.
• Own regional vendor and connectivity-provider escalation processes.
• Work with the Global Network Operations Lead to ensure consistent global standards.
• Lead regional response for network incidents and stakeholder communication.
• Manage operational BAU activities and out-of-hours network changes.
• Drive modern monitoring techniques and automate repetitive tasks.

Required qualifications

• Experience leading or supervising a Network Operations, NOC, infrastructure support, or similar technical operations team.
• Strong people-management skills, including coaching, performance management, workload planning, and team development.
• Ability to lead during high-pressure incidents and coordinate across multiple technical teams.
• Strong stakeholder-management and communication skills.
• Experience managing operational rotas, handovers, escalations, and out-of-hours support models.
• Comfortable working in a global, follow-the-sun environment.
• Experience supporting complex environments such as low-latency trading, high-performance compute, global WAN, or other business-critical infrastructure.
• A networking background supported by relevant certifications, academic qualifications or equivalent practical experience

Benefits

• Initiatives and programs to enable employees achieve a healthy work-life balance

About the company

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager. It is a technology- and data-driven group implementing a scientific approach to investing.