Senior Revenue Operations Specialist

The role

The Senior Revenue Operations Specialist will serve as the internal owner of the Salesforce environment. This person will manage Salesforce administration, improve data integrity, and build processes and automations to support revenue growth.

What you will do

• Serve as internal Salesforce administrator and system owner
• Manage the Salesforce request queue
• Build and test changes in sandbox environments
• Lead the transition of revenue operations work from external vendors to internal ownership
• Manage user provisioning, access governance, and platform capacity
• Improve Salesforce data integrity through deduplication and record hygiene
• Own the mapping and maintenance of data flowing into Salesforce
• Serve as the CRM-side owner for the marketing automation platform
• Build and maintain revenue workflows and automations
• Identify manual processes and implement scalable solutions

Required qualifications

• Bachelor’s degree
• 5+ years of experience in revenue operations, sales operations, Salesforce administration, or a related field
• At least 2 years of experience serving as the primary owner of a Salesforce environment
• Hands-on experience with Salesforce Flow, validation rules, custom objects, permission sets, reports, and dashboards
• Experience improving data integrity through deduplication, record hygiene, field standardization, and reconciliation across systems
• Experience managing Salesforce integrations with external systems and partnering with technical teams on APIs, middleware, and data mapping
• Experience using sandbox environments and following structured testing, release, and change-management practices
• Working knowledge of email and SMS consent requirements, including CAN-SPAM and TCPA
• Strong documentation, organization, and project-management skills
• Ability to explain technical decisions clearly to non-technical stakeholders
• Ability to work independently, navigate incomplete documentation, lead a vendor transition, and establish intake and prioritization practices
• A collaborative mindset and an understanding of shared platform ownership

Nice to have

• Experience enabling AI capabilities within CRM systems (e.g., Salesforce Einstein, Agentforce, or AI-assisted workflows)
• Experience connecting Help Scout or other ticketing platforms with Salesforce
• Understanding of the youth sports ecosystem

Benefits

• Medical, Dental, Vision
• Life Insurance
• Disability
• 401(k) with company matching
• Paid Parental Leave
• Unlimited PTO
• Monthly Wellness Expense Reimbursement up to $65
• Relaxed casual dress code
• Work equipment (laptop and monitor) provided
• Up to $350 towards the purchase of a personal use laptop, tablet, or computer

Before you apply

• Applicants must be currently authorized to work in the United States on a full-time basis

About the company

RCX Sports serves as the premier youth sport operating partner for the NFL, NHL, MLS, MLB, NBA, and WNBA. They provide officially licensed uniforms, resources, and support to empower league operators.