Theater Account Provisioning Specialist — Federal Health IT

The role

The Theater Account Provisioning Specialist helps authorized healthcare personnel obtain access to clinical technology systems. You will process account requests, verify access requirements, and follow security controls.

What you will do

• Receive, track, and process assigned account access requests.
• Review requested access against role definitions and verify prerequisites.
• Create or modify user accounts following approved procedures.
• Validate completed provisioning actions and communicate status to users.
• Document pending approvals, unsupported requests, and system outages.
• Escalate access exceptions and unresolved issues to approvers and technical support.
• Maintain accurate request records and meet provisioning timelines.

Required qualifications

• Minimum of 2 years of professional experience in account or identity provisioning within a federal defense-related technology environment.
• Working knowledge of user roles, role-based access requirements, and account provisioning prerequisites within specialized military healthcare application environments.
• Hands-on experience processing and fulfilling account access requests through ServiceNow.
• Active U.S. Government Secret security clearance.

Nice to have

• Supporting healthcare IT systems and operations in theater or deployed military environments.
• Processing government system access-authorization request documentation.

Benefits

• Company-supported professional certifications aligned with program work.
• Professional development and career growth opportunities.
• 401(k) with 100% company match up to 6%.
• Medical, dental, vision, life, and disability coverage.
• Generous paid time off and company holidays.
• Home-office equipment and remote-work support.
• Fitness and wellness reimbursement.

Before you apply

• Candidates must possess an active U.S. Government Secret security clearance.

About the company

Rackner provides technology and services that support federal missions. Their teams work across cloud, DevSecOps, AI/ML, software engineering, and mission operations.