Rackner
Change & Release Coordinator — Federal Health IT
Remote — United States. Posted 5 days ago
The role
The Change & Release Coordinator supports the introduction of technology changes across federal healthcare environments. This role connects planned system changes with operational readiness by collaborating with technical, clinical, and communications teams.
What you will do
- Track scheduled technology changes and release activities.
- Assess the operational and user-facing impact of planned changes.
- Coordinate and document stakeholder readiness checks before planned releases.
- Work with training and communications teams to align learning resources.
- Coordinate release-related communications and collaborate with clinical informatics teams.
- Maintain accurate change and release coordination records.
- Provide change and release coordination information to post-release incident reviews.
Required qualifications
- Minimum of 3 years of professional experience in organizational change or release coordination within an ITIL-based environment.
- ITIL 4 Foundation certification.
- Eligibility for a Tier 3 investigation in accordance with applicable federal personnel-vetting requirements.
Nice to have
- Prosci experience or certification.
- Experience using the ServiceNow Change Management module.
- Supporting electronic health record (EHR) releases.
Benefits
- Professional development and company-supported certification opportunities.
- 401(k) retirement plan with a 100% company match on contributions up to 6%.
- Medical, dental, vision, life, and disability insurance.
- Paid time off and company holidays.
- Home-office equipment and remote-work support.
- Fitness and wellness reimbursement.
- Weekly pay
- Company team events
Before you apply
- Eligibility for a Tier 3 investigation, subject to confirmation of the applicable federal personnel-vetting designation.
About the company
Rackner develops and supports technology solutions that help federal organizations address complex operational challenges. Their teams provide expertise across cloud engineering, DevSecOps, software development, AI/ML, and mission-focused technology services.