Telemetry & Performance Data Analyst — Federal Health IT

The role

This person will transform complex operational information into dashboards, performance measures, and actionable insights. They will collaborate with technical and operational teams to analyze data using SQL and develop Power BI dashboards.

What you will do

• Ingest, prepare, and normalize operational telemetry and related data using SQL.
• Develop and maintain Power BI dashboards and analytical reports.
• Maintain documented metric definitions, source lineage, and data-quality checks.
• Develop and maintain measurement documentation.
• Produce performance baseline reports using historical information and telemetry.
• Prepare recurring reports on training activity, user guidance, and technology adoption.
• Identify missing or inconsistent data and investigate reporting discrepancies.

Required qualifications

• 3+ years of professional data analysis experience involving Power BI and SQL.
• Professional experience with Splunk or ServiceNow Performance Analytics.
• Eligibility for a Tier 3 investigation.

Nice to have

• Experience with healthcare application analytics, EHR utilization reporting, or clinical technology performance measurement.
• Healthcare operations analytics or related operational performance reporting.
• Using Python for data analysis, reporting, or automation.

Benefits

• Professional development and company-supported certification opportunities.
• 401(k) retirement plan with a 100% company match on contributions up to 6%.
• Medical, dental, vision, life, and disability insurance.
• Paid time off and paid holidays.
• Home-office equipment and remote-work support.
• Fitness and wellness reimbursement.
• Weekly pay
• Company team events

Before you apply

• Eligibility for a Tier 3 investigation.

About the company

Rackner builds mission-critical systems for the U.S. government across software engineering, AI/ML, DevSecOps, cloud platforms, distributed systems, and application modernization.