Instructional Designer — Federal Health IT

The role

This person will create practical training experiences for professionals working with complex federal healthcare technology. The role involves digital course development and managing a substantial curriculum library.

What you will do

• Design and update courses using the ADDIE methodology.
• Create facilitator guides, microlearning modules, job aids, and supporting resources.
• Develop and publish SCORM-compliant courses to learning platforms.
• Prepare offline packages for locations with limited or disconnected network access.
• Perform scheduled curriculum revisions, clinical-accuracy updates, and annual template refreshes.
• Coordinate clinical reviews with authorized clinicians.
• Conduct accessibility testing and remediate issues in accordance with Section 508 and WCAG 2.1.
• Partner with communications and technical teams to align training resources with system releases.
• Keep asset inventories, version histories, and publication records current.

Required qualifications

• 3+ years of professional instructional design experience.
• Hands-on experience creating SCORM-compliant courses using Articulate, Adobe Captivate, or comparable authoring tools.
• Practical experience remediating digital instructional materials to meet Section 508 and WCAG 2.1 accessibility requirements.
• Eligibility for a Tier 3 federal background investigation.

Nice to have

• Designing curricula for healthcare technology or electronic health record (EHR) systems.
• Experience using uPerform or a comparable digital performance support tool.
• Prior experience publishing training courses to federal learning management platforms.

Benefits

• Company-supported professional certifications and career development opportunities
• 401(k) retirement plan with 100% company matching up to 6%
• Medical, dental, and vision insurance
• Life and disability insurance
• Paid time off and paid holidays
• Home-office equipment and remote-work support
• Fitness and wellness reimbursement
• Weekly pay
• Company team events

Before you apply

• Eligibility for a Tier 3 federal background investigation is required.

About the company

Rackner is a team focused on delivering practical technology solutions for important federal missions.