Senior Fraud Strategy & Operations Manager

The role

This person will design, build, and optimize fraud prevention and detection frameworks. They will create predictive and detective rules, manage fraud models, and partner with various teams to protect the platform and optimize transaction approval rates.

What you will do

• Design, test, and deploy real-time logic within the risk rules engine.
• Integrate customer and transaction level fraud scores into the rules engine.
• Monitor and optimize false positive rates.
• Build detective monitoring rules, threshold alerts, and transaction reports.
• Conduct post-mortems on confirmed fraud instances and Reg E disputes.
• Review, backtest, and refine active rules.
• Execute Raisin’s U.S. fraud strategy across onboarding, account linking, and payment flows.
• Design and refine fraud policies, rules, controls, and escalation processes.
• Lead fraud investigations end-to-end.
• Build fraud KPIs, dashboards, and performance reporting.

Required qualifications

• 8+ years in fraud risk management, fraud analytics, fraud data science, AML/financial crime, or payments risk
• Strong technical skills: Python, SQL, and experience with feature engineering, model development, and fraud analytics
• Proven ability to design, deploy, and monitor machine learning models in production
• Deep familiarity with U.S. fraud typologies: identity fraud, mule activity, ATO, synthetic IDs, ACH fraud, bank linking fraud, and payment abuse
• Understanding of AML/KYC frameworks and how they intersect with fraud controls
• Experience influencing decisions across Product, Engineering, Compliance, and Operations
• Excellent communication skills with the ability to present insights to executive leadership
• Strategic, analytical mindset
• Leadership experience, formal or informal

Nice to have

• fintech, digital banking, payments a strong plus

Benefits

• Flexible working hours
• Up to 28 days PTO accrued from your first month
• 13 public holidays
• Employee Development Budget of $2,200
• 4 full training days per year
• Company 401k contribution of 5%
• Healthcare coverage contribution, including medical, dental and vision
• Commuter benefits
• Flexible working from home policy
• Regular team events
• Yearly Summer and Winter Party

About the company

Raisin is a FinTech platform that connects consumers with banks in the EU, the UK and the US. The platform holds over 80 billion euros in assets from more than one million investors.