B2B Partner Operations Manager (m/f/d)

The role

This hybrid role focuses on process scaling and relationship management for existing B2B partnerships. You will centralize, document, and automate recurring processes such as reporting, CRM management, and support.

What you will do

• Centralize, document, and automate recurring relationship management processes.
• Identify operational bottlenecks and develop process improvements and system automations.
• Manage individual broker partnerships and scale this partnership model.
• Collaborate with internal teams like Product, Tech, Finance, and Legal.
• Work with external stakeholders as needed.
• Take on individual projects and support other B2B Partnership Team topics.

Required qualifications

• Operative experience in rapidly growing technology companies.
• Analytical and proactive mindset.
• Hands-on approach to solving problems independently.
• Ability to work well with internal and external stakeholders.
• Very good German and English skills.
• Occasional willingness to travel.

Nice to have

• Experience in the Fintech industry.
• Experience in consulting.
• Interest in system automation.
• First experience with No-Code/AI tools or process redesign.
• Other European languages

Benefits

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours.
• Home office.
• 30 vacation days.
• Company pension scheme supported with 20%.
• Subsidized Urban Sports Club membership of more than €20 per month.
• Subsidized Deutschland Ticket of €25 per month.
• JobRad bike leasing with tax savings and covered monthly insurance costs.
• Snacks, daily fresh fruit, and drinks provided at the office.
• Relocation support may be provided.

About the company

Raisin is a FinTech platform that connects consumers with banks in the EU, the UK, and the US. The company employs more than 800 people from over 75 countries.