Director of Sales Operations

Remote. Posted 4 months ago

The role

The Sales Operations Director manages the operational backbone of the sales organization. This person provides data, processes, systems, and compensation frameworks to the sales team.

What you will do

Own the design and delivery of sales performance dashboards and reports
Track key metrics such as pipeline health, win rates, deal size, sales cycle, and quota attainment
Analyze performance trends and provide insights to leadership
Standardize reporting definitions across teams
Improve reporting automation and data accessibility
Support ad hoc analysis requests from Sales and Finance leadership
Manage, coach, and develop a team of BDRs
Define and track performance metrics across outreach and pipeline generation
Conduct regular performance reviews and team meetings
Develop BDR playbooks including outreach strategies and handoff processes

Required qualifications

3–6 years of experience in Sales Operations, Revenue Operations, or similar role
Experience supporting or managing BDR/SDR teams
Familiarity with sales compensation processes
Strong CRM experience, particularly HubSpot
Advanced Excel / Google Sheets skills
Experience with sales engagement platforms such as Outreach, Salesloft, or Apollo
Strong analytical, organizational, and communication skills
U.S. Citizenship is required

Nice to have

Experience with BI tools (Tableau, Looker, Power BI)
Experience with compensation management tools (Spiff, CaptivateIQ, Xactly)
Background in SaaS or B2B technology environments
Familiarity with forecasting and pipeline analysis
Exposure to sales planning processes
Bachelor’s degree in Business, Finance, Economics, or related field
Cybersecurity industry experience

Before you apply

U.S. Citizenship is required

About the company

rapidfortinc