Legal Operations & Paralegal Specialist

The role

You will act as the operating backbone for a lean, AI-native legal team. You will manage legal intake, public-sector deal paperwork, corporate insurance, and compliance calendars while building AI workflows and automations.

What you will do

• Run Legal intake for 10+ new requests every business day.
• Triage and route requests to the right owner daily.
• Process standard order forms, RFP administrative packages, and setup documents.
• Own corporate insurance end to end and deliver certificates of insurance.
• Run the corporate compliance calendar including annual reports and entity good standing.
• Manage the legal tech stack including Ironclad and the template library.
• Partner with the AI team to build intake rules, templates, and AI agents.
• Use AI tools for first-pass checks of order forms, NDAs, and RFP requirements.
• Deliver an automated weekly scorecard for leadership.
• Handle sensitive matters including HR investigations, litigation, M&A, and criminal justice data.

Required qualifications

• 4+ years of experience as a paralegal or legal operations professional.
• Hands-on experience with a CLM or matter-management system (Ironclad or similar).
• A track record of owning certificates of insurance, corporate filings, and entity maintenance.
• Fluency with AI tools for drafting, review, and workflow.
• Built at least one automation or AI workflow.
• Strong follow-through.
• Sound judgment about what is routine and what needs an attorney.
• Discretion with privileged and highly sensitive information.

Nice to have

• In-house experience at a SaaS or government-contracting company
• Experience with SAM.gov, the GSA Schedule, or public-sector RFPs
• A paralegal or legal operations certification

Benefits

• Competitive salary and benefits
• Equity participation
• Dynamic, flexible and fun start-up work environment

About the company

RapidSOS is the leading public safety AI company that unlocks mission-critical intelligence for emergency response. It pairs AI with human expertise to turn data from the world’s largest Safety Network into life-saving intelligence.