Solutions Consultant

The role

You will architect payment solutions and lead technical implementation for enterprise clients. This role involves pre-sales scoping, client onboarding, and managing project timelines.

What you will do

• Conduct technical discovery sessions with potential enterprise clients
• Develop and present tailored solution proposals
• Lead technical onboarding of enterprise clients
• Collaborate with technical teams to oversee development and configuration of bespoke solutions
• Manage project timelines and act as primary technical point of contact
• Facilitate communication between clients, Enterprise Sales, and internal teams
• Evaluate products against industry trends and client feedback
• Work with the Product team to design and propose new features
• Troubleshoot technical issues with a global team
• Leverage AI tools to enhance proposals and client communication

Required qualifications

• Minimum of 2-5 years of professional experience
• At least 2 years spent directly engaging with clients in a technical consulting or presales capacity
• Deep technical acumen in modern software architectures, including microservices and RESTful APIs
• Comprehensive understanding of security best practices, regulatory compliance frameworks (including PCI DSS), and data privacy principles
• Proven track record of eliciting and documenting technical requirements and translating them into architectural designs
• Strong analytical and problem-solving abilities
• Exceptional communication and presentation skills
• Ability to work both autonomously and collaboratively within cross-functional teams
• Fluency in Malay
• Familiarity with AI tools (e.g., ChatGPT or similar)

Nice to have

• Experience within the fintech or payments industry
• Extensive knowledge of the end-to-end payment lifecycle, tokenization, and familiarity with various payment channels (e.g., cards, e-wallets, FPX)
• Strong proficiency in Mandarin

Benefits

• Competitive salary
• Large amounts of autonomy and empowerment in your work
• Opportunity to join an award winning startup that is now part of the Razorpay group
• Opportunities to grow in the intersection of Fintech and SaaS

About the company

Razorpay is a leading full-stack financial technology company that powers businesses to move, manage, and grow money. It includes Curlec, which focuses on payment solutions for Malaysia and Singapore.