Trainer - QC Department

The role

The Trainer improves the capabilities of new hires and existing associates in a classroom, fulfillment and distribution environment. This role involves creating a feedback loop with management to ensure best practices are followed on the floor.

What you will do

• Maintain strong working knowledge of all processes and policies
• Ensure best-in-class experience for new hires and continuous improvement for existing employees
• Give and receive effective feedback
• Be comfortable speaking in front of groups of all sizes
• Assist in leading teams through change and embrace continuous improvement
• Partner with leadership to develop, maintain and apply learning tools
• Review materials before new training to ensure accuracy
• Communicate feedback to better the operation, management insight and the overall employee experience
• Maintain active training metrics
• Work side-by-side with Associates and Leads as business dictates

Required qualifications

• Have a positive, can-do attitude, patience, excellent interpersonal skills and the ability to manage people
• Intermediate computer skills (eg. spreadsheet software)
• Ability to operate warehouse tools (eg. scanner, ladder, warehouse software)
• Utilize warehouse machinery specific to position
• Strong written and verbal communication
• Ability to quickly recognize, diagnose and solve for challenges and workflow for associate in partnership with leadership
• Skilled at multitasking and managing priorities
• Operate with a sense of urgency and have attention to detail
• Align with the company's core values to ensure a world-class customer experience
• Ability to lift a maximum of 50 lbs based on the needs of the role

Nice to have

• bilingual in Spanish is a plus

Benefits

• Paid Time Off including vacation, paid bereavement, and family sick leave
• Universal Paid Parental Leave for both parents + flexible return to work program
• Paid Sabbatical after 5 years of continuous service
• Exclusive employee subscription and rental discounts
• Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment
• 401k match

About the company

Rent the Runway (RTR) is transforming the way people get dressed by pioneering the world’s first Closet in the Cloud. The brand offers designer apparel, accessories and home decor from 700+ brand partners.