Senior Account Manager, Promotional Medical Education

The role

The Senior Account Manager oversees projects within a vertical account team to ensure quality and tactical alignment. This person will lead high-profile projects, partner with the Account Director on tactical plans, and manage client expectations and strategic objectives.

What you will do

• Ensure quality and consistency across multiple tactics
• Provide oversight and consultation to Account Managers
• Communicate client expectations to the cross-functional team
• Act as the Customer Management Office liaison within the account
• Provide invoicing information and budget status updates to clients
• Provide direction and review job scope changes and closeouts
• Provide peer-to-peer channel insights and recommendations
• Drive strategic partnerships with clients
• Lead and participate in strategic brainstorming and annual planning
• Create proposals, develop budgets, and manage project creative briefs

Required qualifications

• BA/BS or equivalent
• 3-4 years of team leadership experience
• 3-4 years of client/customer management experience

Nice to have

• 2+ years in pharmaceutical sales/marketing
• 2+ years' experience in strategic planning
• Leadership experience in a corporate, marketing, or life sciences environment
• Project management experience

Benefits

• Free snacks
• Generous holiday and paid time off
• Options for private medical, dental, and vision plans
• Support in saving for the future
• Mental wellness coaching and support
• Access to more than 13,000 online classes with LinkedIn Learning

About the company

Real Chemistry is a global agency providing a full suite of services across healthcare communications and marketing to pharmaceutical and biotech clients.